{"id":2352,"date":"2025-12-11T07:33:27","date_gmt":"2025-12-11T07:33:27","guid":{"rendered":"https:\/\/epc.com.na\/?page_id=2352"},"modified":"2025-12-11T08:31:23","modified_gmt":"2025-12-11T08:31:23","slug":"privacy_policy","status":"publish","type":"page","link":"https:\/\/epc.com.na\/index.php\/privacy_policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2352\" class=\"elementor elementor-2352\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-09f0edb elementor-section-height-min-height animated-slow elementor-section-boxed elementor-section-height-default elementor-section-items-middle wpr-sticky-section-no elementor-invisible\" data-id=\"09f0edb\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3b3549b\" data-id=\"3b3549b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f7ae98d elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"f7ae98d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5692af5 elementor-hidden-tablet elementor-hidden-mobile\" data-id=\"5692af5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3311ca47 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"3311ca47\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7385d7fd\" data-id=\"7385d7fd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4df8ff93 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"4df8ff93\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e437b73 elementor-widget elementor-widget-heading\" data-id=\"e437b73\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Personal Information We Collect<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d8a25e elementor-widget elementor-widget-heading\" data-id=\"4d8a25e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Device Information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd9dbd5 elementor-widget elementor-widget-text-editor\" data-id=\"bd9dbd5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>When you visit the Site, certain information is automatically collected, including:<\/p><ul><li>Your web browser<\/li><li data-start=\"1137\" data-end=\"1149\">IP address<\/li><li data-start=\"1152\" data-end=\"1163\">Time zone<\/li><li data-start=\"1166\" data-end=\"1200\">Cookies installed on your device<\/li><\/ul><p data-start=\"1202\" data-end=\"1242\">As you browse the Site, we also collect:<\/p><ul><li data-start=\"1246\" data-end=\"1274\">Pages or products you view<\/li><li data-start=\"1277\" data-end=\"1333\">Websites or search terms that referred you to the Site<\/li><li data-start=\"1336\" data-end=\"1368\">How you interact with the Site<\/li><\/ul><p data-start=\"1370\" data-end=\"1428\">This information is referred to as <strong data-start=\"1405\" data-end=\"1427\">Device Information<\/strong>.<\/p><p data-start=\"1430\" data-end=\"1466\">We collect Device Information using:<\/p><ul><li data-start=\"1470\" data-end=\"1652\"><strong data-start=\"1470\" data-end=\"1481\">Cookies<\/strong> \u2013 Small data files placed on your device that may include an anonymous identifier. For details on disabling cookies, visit allaboutcookies.org or see our Cookie Policy.<\/li><li data-start=\"1655\" data-end=\"1787\"><strong data-start=\"1655\" data-end=\"1668\">Log files<\/strong> \u2013 Track actions on the Site and collect IP address, browser type, ISP details, referring\/exit pages, and timestamps.<\/li><li data-start=\"1790\" data-end=\"1874\"><strong data-start=\"1790\" data-end=\"1823\">Web beacons, tags, and pixels<\/strong> \u2013 Electronic tools that record browsing behaviour.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b525d5f elementor-widget elementor-widget-heading\" data-id=\"b525d5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Information Submitted Through Contact or Enquiry Forms<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acd94d1 elementor-widget elementor-widget-text-editor\" data-id=\"acd94d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>When you contact us through the Site, we collect the information you voluntarily provide, including:<\/p><ul><li data-start=\"2051\" data-end=\"2062\">Full name<\/li><li data-start=\"2065\" data-end=\"2079\">Company name<\/li><li data-start=\"2082\" data-end=\"2097\">Email address<\/li><li data-start=\"2100\" data-end=\"2114\">Phone number<\/li><li data-start=\"2117\" data-end=\"2161\">Physical address or location (if provided)<\/li><li data-start=\"2164\" data-end=\"2204\">The content of your enquiry or message<\/li><\/ul><p data-start=\"2206\" data-end=\"2250\">We refer to this as <strong data-start=\"2226\" data-end=\"2249\">Enquiry Information<\/strong>.<\/p><p>When we refer to <strong data-start=\"2269\" data-end=\"2293\">Personal Information<\/strong> in this Privacy Policy, we mean both <strong data-start=\"2331\" data-end=\"2353\">Device Information<\/strong> and <strong data-start=\"2358\" data-end=\"2381\">Enquiry Information<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a2cfe8 elementor-widget elementor-widget-heading\" data-id=\"0a2cfe8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How We Use Your Personal Information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32b1dc5 elementor-widget elementor-widget-text-editor\" data-id=\"32b1dc5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We use the Personal Information collected through our enquiry forms to:<\/p><ul><li data-start=\"2509\" data-end=\"2545\">Respond to and manage your enquiry<\/li><li data-start=\"2548\" data-end=\"2614\">Communicate with you regarding products, services, or quotations<\/li><li data-start=\"2617\" data-end=\"2644\">Maintain internal records<\/li><li data-start=\"2647\" data-end=\"2693\">Screen for potential fraud or security risks<\/li><li data-start=\"2696\" data-end=\"2781\">Provide information or marketing communications in accordance with your preferences<\/li><\/ul><p data-start=\"2783\" data-end=\"2812\">We use Device Information to:<\/p><ul><li data-start=\"2816\" data-end=\"2858\">Improve, optimise, and maintain our Site<\/li><li data-start=\"2861\" data-end=\"2913\">Analyse browsing behaviour and visitor interaction<\/li><\/ul><p>Evaluate the effectiveness of our marketing activities<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a53360f elementor-widget elementor-widget-heading\" data-id=\"a53360f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sharing Your Personal Information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-766641b elementor-widget elementor-widget-text-editor\" data-id=\"766641b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We may share your Personal Information with trusted third parties to help us operate our business, including:<\/p><ul><li data-start=\"3134\" data-end=\"3184\"><strong data-start=\"3134\" data-end=\"3157\">Analytics providers<\/strong> (e.g., Google Analytics)<\/li><li data-start=\"3187\" data-end=\"3245\"><strong data-start=\"3187\" data-end=\"3219\">Service or hosting providers<\/strong> who support our website<\/li><li data-start=\"3248\" data-end=\"3312\"><strong data-start=\"3248\" data-end=\"3281\">CRM or communication partners<\/strong> who help us manage enquiries<\/li><\/ul><p data-start=\"3314\" data-end=\"3373\">We may also disclose Personal Information when required to:<\/p><ul><li data-start=\"3377\" data-end=\"3437\">Comply with Namibian or South African laws and regulations<\/li><li data-start=\"3440\" data-end=\"3502\">Respond to lawful requests such as subpoenas or court orders<\/li><li data-start=\"3505\" data-end=\"3546\">Protect our rights, property, or safety<\/li><\/ul><p>We <strong data-start=\"3551\" data-end=\"3561\">do not<\/strong> sell your personal information.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94d8d4a elementor-widget elementor-widget-heading\" data-id=\"94d8d4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Behavioural Advertising<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b94620 elementor-widget elementor-widget-text-editor\" data-id=\"8b94620\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We may use your Personal Information to provide relevant advertising or marketing content. You can learn more about targeted advertising at the Network Advertising Initiative (NAI) educational website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ebb1c5 elementor-widget elementor-widget-heading\" data-id=\"8ebb1c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Do Not Track Signals<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98a6eb0 elementor-widget elementor-widget-text-editor\" data-id=\"98a6eb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our Site does not alter its data collection practices when we receive a \u201cDo Not Track\u201d signal from your browser.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce143c6 elementor-widget elementor-widget-heading\" data-id=\"ce143c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your Rights<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3b22b3 elementor-widget elementor-widget-text-editor\" data-id=\"d3b22b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Under Namibian data protection principles and South Africa\u2019s POPIA, you have the right to:<\/p><ul><li data-start=\"4102\" data-end=\"4164\">Request access to the Personal Information we hold about you<\/li><li data-start=\"4167\" data-end=\"4218\">Request correction or updates to your information<\/li><li data-start=\"4221\" data-end=\"4268\">Request deletion of your Personal Information<\/li><li data-start=\"4271\" data-end=\"4338\">Object to the processing of your information for direct marketing<\/li><\/ul><p data-start=\"4340\" data-end=\"4415\">To exercise any of these rights, please contact us using the details below.<\/p><p>Your information may be processed or stored outside of Namibia or South Africa, including in regions such as Canada or the United States, depending on our service providers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4890a8 elementor-widget elementor-widget-heading\" data-id=\"b4890a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Minors<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e4a967 elementor-widget elementor-widget-text-editor\" data-id=\"2e4a967\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our Site is not intended for individuals under the age of 18 unless a parent or legal guardian has provided consent.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7095e3 elementor-widget elementor-widget-heading\" data-id=\"b7095e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Changes to This Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61d91b2 elementor-widget elementor-widget-text-editor\" data-id=\"61d91b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We may update this Privacy Policy occasionally to reflect changes in our practices, technology, or legal requirements. Updates will always be posted on this page.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d981d19 elementor-widget elementor-widget-heading\" data-id=\"d981d19\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact Us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9710a79 elementor-widget elementor-widget-text-editor\" data-id=\"9710a79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you have questions about this Privacy Policy, would like to exercise your rights, or wish to make a complaint, please contact us:<\/p><p><strong data-start=\"5259\" data-end=\"5299\">EPC (Equipment Parts and Components)<\/strong><br data-start=\"5299\" data-end=\"5302\" \/>Email: <a href=\"mailto:sales@epc.com.na\"><span class=\"elementor-icon-list-text\">sales@epc.com.na<\/span><\/a><br data-start=\"5325\" data-end=\"5328\" \/>Phone: <a href=\"tel:+264811489799\"><span class=\"elementor-icon-list-text\">+264 81 148 9799<\/span><\/a><br data-start=\"5358\" data-end=\"5361\" \/>Address: <a href=\"https:\/\/epc.com.na\/index.php\/contact\/\">ERF 4895, Edison Str. Industrial, Swakopmund<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Privacy Policy Personal Information We Collect 1. Device Information When you visit the Site, certain information is automatically collected, including: Your web browser IP address Time zone Cookies installed on your device As you browse the Site, we also collect: Pages or products you view Websites or search terms that referred you to the Site How you interact with the Site This information is referred to as Device Information. We collect Device Information using: Cookies \u2013 Small data files placed on your device that may include an anonymous identifier. For details on disabling cookies, visit allaboutcookies.org or see our Cookie Policy. Log files \u2013 Track actions on the Site and collect IP address, browser type, ISP details, referring\/exit pages, and timestamps. Web beacons, tags, and pixels \u2013 Electronic tools that record browsing behaviour. 2. Information Submitted Through Contact or Enquiry Forms When you contact us through the Site, we collect the information you voluntarily provide, including: Full name Company name Email address Phone number Physical address or location (if provided) The content of your enquiry or message We refer to this as Enquiry Information. When we refer to Personal Information in this Privacy Policy, we mean both Device Information and Enquiry Information. How We Use Your Personal Information We use the Personal Information collected through our enquiry forms to: Respond to and manage your enquiry Communicate with you regarding products, services, or quotations Maintain internal records Screen for potential fraud or security risks Provide information or marketing communications in accordance with your preferences We use Device Information to: Improve, optimise, and maintain our Site Analyse browsing behaviour and visitor interaction Evaluate the effectiveness of our marketing activities Sharing Your Personal Information We may share your Personal Information with trusted third parties to help us operate our business, including: Analytics providers (e.g., Google Analytics) Service or hosting providers who support our website CRM or communication partners who help us manage enquiries We may also disclose Personal Information when required to: Comply with Namibian or South African laws and regulations Respond to lawful requests such as subpoenas or court orders Protect our rights, property, or safety We do not sell your personal information. Behavioural Advertising We may use your Personal Information to provide relevant advertising or marketing content. You can learn more about targeted advertising at the Network Advertising Initiative (NAI) educational website. Do Not Track Signals Our Site does not alter its data collection practices when we receive a \u201cDo Not Track\u201d signal from your browser. Your Rights Under Namibian data protection principles and South Africa\u2019s POPIA, you have the right to: Request access to the Personal Information we hold about you Request correction or updates to your information Request deletion of your Personal Information Object to the processing of your information for direct marketing To exercise any of these rights, please contact us using the details below. Your information may be processed or stored outside of Namibia or South Africa, including in regions such as Canada or the United States, depending on our service providers. Minors Our Site is not intended for individuals under the age of 18 unless a parent or legal guardian has provided consent. Changes to This Policy We may update this Privacy Policy occasionally to reflect changes in our practices, technology, or legal requirements. Updates will always be posted on this page. Contact Us If you have questions about this Privacy Policy, would like to exercise your rights, or wish to make a complaint, please contact us: EPC (Equipment Parts and Components)Email: sales@epc.com.naPhone: +264 81 148 9799Address: ERF 4895, Edison Str. Industrial, Swakopmund<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-2352","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/epc.com.na\/index.php\/wp-json\/wp\/v2\/pages\/2352","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/epc.com.na\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/epc.com.na\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/epc.com.na\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/epc.com.na\/index.php\/wp-json\/wp\/v2\/comments?post=2352"}],"version-history":[{"count":7,"href":"https:\/\/epc.com.na\/index.php\/wp-json\/wp\/v2\/pages\/2352\/revisions"}],"predecessor-version":[{"id":2367,"href":"https:\/\/epc.com.na\/index.php\/wp-json\/wp\/v2\/pages\/2352\/revisions\/2367"}],"wp:attachment":[{"href":"https:\/\/epc.com.na\/index.php\/wp-json\/wp\/v2\/media?parent=2352"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}